Systems Management

Maple Managed Services are built upon a foundation of years of experience delivering solutions to the IBM AS/400 and iSeries customer base. Boasting some of the country’s best known brands as customers we have taken this heritage and designed services specifically to deliver solutions in support of this community.

With hybrid cloud swiftly becoming the day to day norm, and customers increasingly running in more complex environments, we have a range of offerings to suit all requirements and budgets. Tailored to be modular by design we are able o craft a truly high fidelity solution at a price right for your budget.

A typical managed services solution includes at least some (or all) of the following options:

  • Remote management of the hardware and operating system
  • Remote monitoring of the hardware and operating system
  • Incident, Change, Problem & Request management
  • Management of all backups, including tape management
  • License Management
  • Daily and monthly system and service reporting
  • Performance management